Privacy Policy
Last Updated: October 27, 2025
At PDFzone.cloud ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our PDF processing services.
By accessing or using PDFzone.cloud, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form
- Subscribe to our newsletter
- Create an account (if applicable)
- Communicate with our support team
This information may include your name, email address, and any other information you choose to provide.
1.2 File Data
When you use our PDF processing services, we temporarily process the files you upload. We do not store your files permanently on our servers. All uploaded files are automatically deleted after processing or within 24 hours, whichever comes first. We do not access, view, or share the content of your files with third parties.
1.3 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and device identifiers
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Click-through data and other browsing behavior
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our PDF processing services
- Communication: To respond to your inquiries, send newsletters, and provide customer support
- Analytics: To analyze usage patterns and optimize our website performance
- Security: To detect, prevent, and address technical issues and security threats
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Service Improvements: To understand user preferences and enhance user experience
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience.
Types of Cookies We Use:
Essential Cookies
Required for the website to function properly and cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functionality Cookies
Enable enhanced functionality and personalization, such as remembering your preferences.
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.
Third-Party Services
We may use third-party service providers to help us operate our website and deliver our services. These providers include:
- Google Analytics: For website analytics and usage statistics
- Google AdSense: For displaying advertisements (ads are personalized based on your browsing activity)
- Cloud Service Providers: For hosting and data processing
- Email Service Providers: For sending newsletters and communications
These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your information in accordance with this Privacy Policy.
Data Security
We implement industry-standard security measures to protect your personal information and uploaded files:
- SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using secure protocols
- Secure Servers: Our servers are protected by firewalls and security monitoring systems
- Access Controls: Limited access to personal information by authorized personnel only
- Regular Security Audits: We conduct regular security assessments and updates
- Automatic File Deletion: Uploaded files are automatically deleted after processing
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (right to be forgotten)
- Objection: Object to the processing of your personal information
- Portability: Request transfer of your data to another service provider
- Withdraw Consent: Withdraw previously given consent at any time
- Opt-Out: Unsubscribe from marketing communications
To exercise any of these rights, please contact us at privacy@pdfzone.cloud. We will respond to your request within 30 days.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Uploaded Files: Automatically deleted after processing or within 24 hours
- Personal Information: Retained as long as you maintain an account or use our services
- Analytics Data: Retained for up to 26 months
- Communication Records: Retained for customer support and legal compliance purposes
After the retention period, we securely delete or anonymize your information.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at privacy@pdfzone.cloud.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information from our servers promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.
GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- We process your data based on legitimate interests, consent, or contractual necessity
- You have the right to lodge a complaint with your local data protection authority
- We will provide you with clear information about data processing activities
- You can request restriction of processing in certain circumstances
CCPA Compliance (California Users)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by us
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification to registered users (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By using PDFzone.cloud, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.